- Address for Correspondence
- BoxFly LLC
- 4030 Wake Forest Road
- STE 349
- Raleigh, NC 27609
Our History
We've been in the hosting business for 20 years! We hosted our first website in 2004, and later went on to create GeeksHosted.com. We launchd BoxFly in September 2023 to help customers and small businesses with their online presence!
June 2004
Hosted our first website.
Oct 2013
Contined hosting websites for friends and colleagues under GeeksHosted.
Dec 2015
GeeksHosted acquired by THCServers.
Sept 2023
Founded BoxFly to focus on customers achieve their online goals.
Sept 2024
Celebrated BoxFly's 1st anniversary!
Dec 2024
Increased system resources on most plans for new and existing customers.
Jan 2025
Added additional servers for future customers. We do not oversell resources!
2026...
Our goal is to add reseller hosting plans in 2026.
Address and Business Registration
- LLC Business Registration Status
- We are an LLC formed in the state
- of North Carolina. Our registration
- status is on NC's Secretary of State
- page. You can search for "BoxFly LLC".
More About BoxFly
As mentioned above, we are a real company with a registered LLC in the state of North Carolina. We do not hide who we are. We file annual reports to stay compliant. Our domain's WHOIS information is public. We offer 24/7 customer support via service tickets, and sales inquires via telephone (1-800-373-4974) Monday - Friday, 9:00am - 4:00pm eastern time.
Why BoxFly? So many small businesses still do not have an online presence. They often only have a Facebook page and still rely on a generic Gmail address for email. We're passionate about helping folks bring their business online! That's why we created BoxFly.
24/7 Customer Support: We offer 24/7 customer support through our client portal. Whether you've never setup a website or never created your own custom email address before, we can assist you free of charge as a customer! While we may not be able to assist in every situation, we can help perform basic tasks like installing WordPress, install a website theme of your choice, and configuring initial email setup on our servers.
Small Business! Yes, it's true. We are a small business ourself! However, that's not a bad thing. Why? You get that personal touch that you may not get with the big hosting providers. We review every single order. Why is this important? Fraud is a real problem in the web hosting business. So many fraudsters try to signup for web hosting with stolen financial information so they can abuse the server and move onto the next host. Because we review every order manually, we can weed out the bad apples to keep costs down. 95% of accounts are setup automatically after placing the order. However, you might experience a delay if our system flags the order. Orders placed via proxies and VPNs is strictly prohibited.
Powered by AMD Ryzen Servers
Our servers use high-end AMD Ryzen processors and RAID NVMe SSD drives for unmatched speed and superior overall performance.
AMD Ryzen 7950X3D
The AMD Ryzen 7950X3D processor line is specifically made for a high workload server environment.
NVMe RAID Storage
We use NVMe SSD drives in a RAID configuration for optimal speed and redundancy.
DDR5 ECC Memory
All server memory is error correcting (ECC) for the most reliable system memory performance.
1 Gbps+ Network
Our servers all use a minimum of 1 Gbps network connection for optimal network performance.
Why Choose BoxFly?
Every hosting plan comes with these premium features, plus many more.
Lightning Fast Website
Our servers use LiteSpeed to ensure the maximum performance of your website at all times!
Email included
Advanced email management features in cPanel allow you manage your emails, mailing lists and more without any hassles.
cPanel for Management
cPanel, an intuitive and powerful control panel, is available on all plans which makes your hosting package.
Fully managed servers
Server management, patches and bug fixes are handled by our experts to ensure you can focus on building and running your website.
Quick Setup
You can use your Cloud Hosting package from the moment you have completed your purchase - no delays, no elaborate setups!
1-click Application installer
Choose between 100+ applications and CMSes to quickly start setting up your website.
Datacenter Location
Our servers are hosted in ColoCrossing's datacenter, which is located in New York USA. For more information on our network and to test our download speed, please visit our network page.
Frequently Asked Questions
Common questions asked by previous customers.
What payment methods do you accept?
We accept all major credit cards and PayPal.
Do you have a money back guarantee?
We are so confident you will love our service. However, we offer a 30 day money back guarantee for all first time customers. Domain name purchases are non-refundable.
Where is your datacenter located?
Our datacenter is located in New York, NY USA. For more information, visit our network page.
Do you include protection from viruses?
Yes, all our servers are protected by Imunify360 at no additional cost to you.
Do you offer DDoS Protection?
All of our servers use industry leading DDoS protection to keep your sites online.
Can I upgrade to a higher plan?
Yes, you can easily upgrade to one of our higher plans at any time.
Is my data safe? Do you perform backups?
Yes, your data is a 100% secure and is backed-up every night at 12:00am eastern time.
Who do I get in touch with if I need help?
Our Support team is always on hand ready to assist you. We ofer 24/7 support. Also, you can read our knowledgebase that has plenty of pre-written support articles for the most common support questions.